Privacy and Security
Welcome to HLMats.com. We want you to be comfortable shopping with us, so we go to great lengths to protect your privacy and ensure the security of the information you provide us. We want you to understand and feel comfortable with the information we collect, how we keep it safe and that we do not share or sell your information to any outside sources.What information do we collect?
Information you provide- Home and Life Mats may collect and store any information you provide to our website or customer service representatives. For example, we typically keep a record of the information you provide us when you create an account, place an order, email, call or fax us. This helps us process and track your orders for you. It also helps us provide you with a more personalized experience if you shop with us again. We keep track of the following:
We may also collect and store any other information you choose to provide.
*When placing orders online we keep track of just the last 4 digits of your credit card number for your own purpose when viewing past orders. We do not have access at any time to your entire card number or the rest of your credit card information.
You may change your information at any time by clicking the View my Account link at the top of our homepage, signing in and clicking 'Edit Account' We'll also be happy to change this information for you or remove you from our records if you call Customer Service at 1.800.791.2946.Information Sharing
We do not sell any customer information or share it with individuals or companies who would use it to market to you. However, we do share your shipping information with our product suppliers and shipping companies only to facilitate the delivery of your orders.Permission to email
Upon registering through our HLMats.com homepage we gain your permission to send you, depending on your selection of interest groups, our quarterly email newsletter featuring new products, industry news and sale promotions. If you elect to unsubscribe at any time you can do so by clicking the opt-out category located at the end of each electronic communication.Security
HLMats.com obtains only the information our customers provide to us inclusive of credit card account numbers. All data is stored within our database management system and never distributing to any outside sources. We respect and uphold the security of such confidential information unless business circumstances arise and such information is requested by a court of law.
We use 128-bit Secure Sockets Layering (SSL) to encrypt your credit card information before it goes out over the Internet. SSL technology is the industry standard for secure online transactions. SSL makes ordering from HLMats.com as safe as shopping online with any other leading retailer or ordering by phone with your credit card.Changes to our policy
We reserve the right to modify our privacy statement at any time, so please review it frequently. We will post any changes here, on our homepage and in other appropriate places so you'll always know what information we collect, how we use it, and under what circumstances we share it. If we make material changes to our policy, we will notify you here, by email or by posting a notice on our homepage or web blog.
LAST UPDATED: October 14, 2008